Shipping Policy

Effective Date: March 25, 2025

At Datasora, we are committed to ensuring that your orders are processed and shipped as quickly and efficiently as possible. This Shipping Policy outlines the shipping methods available, delivery times, costs, and other important information about shipping your orders. By placing an order on our website, you agree to the terms set forth in this policy.

1. Shipping Methods and Delivery Times

We offer a variety of shipping methods to meet your needs. Delivery times may vary depending on the shipping method selected and your location. The following are the general delivery options available:

  • Standard Shipping (Domestic): Typically takes 5-7 business days for delivery within the United States.

  • Expedited Shipping (Domestic): Delivery is typically within 2-3 business days.

  • International Shipping: Delivery times vary based on the destination country and customs processing. Generally, international orders take between 7-14 business days to arrive.

Shipping times are estimates and are not guaranteed. Delays may occur due to factors such as weather, holidays, or customs clearance for international shipments.

2. Shipping Costs

Shipping costs are calculated at checkout based on the shipping method you select, the weight and dimensions of your items, and your delivery address. The total shipping cost will be displayed before you confirm your purchase.

  • Free Shipping: We offer free standard shipping on orders over a certain amount. Please check the website for current free shipping promotions and thresholds.

  • International Shipping Fees: For international orders, shipping costs will be calculated during checkout based on the destination country.

Please note that shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong or damaged items).

3. Order Processing and Handling

After placing your order, it will be processed and shipped within 1-3 business days, depending on product availability. Orders placed on weekends or holidays will be processed the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, allowing you to monitor the status of your package.

Note: Orders placed during peak seasons, such as holidays, may experience longer processing times.

4. International Shipping

We offer international shipping to a wide range of countries. However, there may be restrictions or limitations depending on the destination country’s import policies. International shipping fees will be calculated during checkout and may vary based on the delivery location.

Please be aware that international shipments may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer. These charges are determined by the customs authority of the destination country and may vary depending on local laws and regulations.

  • Customs and Import Taxes: Any applicable duties or taxes on international shipments are the responsibility of the customer. Unfortunately, we do not have control over these charges and cannot predict what they may be.

  • Customs Delays: Customs processing can occasionally cause delays, which are beyond our control. We advise customers to be aware of their local customs regulations and allow extra time for the delivery of international orders.

5. Tracking Your Order

Once your order has been shipped, we will send a shipping confirmation email with a tracking number. You can use this tracking number to monitor your package through the shipping carrier’s website. If you have any issues or concerns regarding your order, please contact our customer support team.

6. Shipping Restrictions

While we strive to deliver to as many locations as possible, there are some shipping restrictions due to logistics or legal requirements. We may not be able to ship to certain countries, PO boxes, or military addresses (e.g., APO/FPO). If we are unable to ship to your location, we will inform you immediately and offer alternatives if available.

Additionally, we do not currently ship hazardous materials or restricted items internationally, and certain items may be prohibited by specific countries’ regulations.

7. Undeliverable Packages

If a package is returned to us due to an undeliverable address or failure to claim a package from the carrier, we will notify you. The package will either be reshipped (at your expense) or refunded, depending on the situation. In cases where a package is returned due to a customer error (e.g., incorrect address), the customer will be responsible for reshipping costs.

8. Damaged or Lost Items

While we take every precaution to ensure your order is delivered in perfect condition, occasionally damage may occur during shipping. If you receive a damaged or defective item, please contact our customer support team immediately at info@datasora.xyz. We will arrange for a return, replacement, or refund as per our Refund and Return Policy.

In the event that your package is lost or delayed, we will assist you in tracking down your order and filing a claim with the carrier if necessary.

9. Change of Shipping Address

If you need to change the shipping address for an order after it has been placed, please contact us as soon as possible. We will attempt to accommodate the change, but once an order has been processed or shipped, we cannot guarantee that the address change will be successful.

10. Gift Orders

If you are sending an order as a gift, we can ship it directly to the recipient’s address. Please ensure that the shipping address is correct at the time of order, as we cannot make changes once the package is in transit.

11. Shipping Policy Changes

We reserve the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about any updates.

12. Your Consent

By completing a purchase on our website, you agree to abide by the terms of this Shipping Policy. If you do not agree with any part of this policy, please do not proceed with your order.

Contact Us

If you have any questions or concerns about this Shipping Policy or need assistance with your order, please feel free to contact us:

  • Email: info@datasora.xyz

  • Phone: 203-304-0568

  • Address: 3315 Colony Street, Hartford, Connecticut

Thank you for choosing Datasora. We are dedicated to providing you with a seamless shopping experience and ensuring that your products are delivered to you as quickly and securely as possible.